We place great importance on the protection of intellectual property rights, including copyrights, trademarks, patents, designs, and trade secrets. We are committed to safeguarding these rights and ensuring that all products, images, and content displayed on our website are used lawfully. However, due to the large number of items available on our site, unintentional errors or omissions may occasionally occur.
If you are an intellectual property owner or an authorized representative and believe that any content or product on our website infringes upon your rights, please contact us as soon as possible. Once we receive your notice, we will review the matter promptly and take appropriate action to protect your legitimate rights.
To submit a copyright or trademark infringement notice, please send an email to [email protected] with the following information:
1. Proof of your identity demonstrating that you are the intellectual property owner or an authorized representative.
2. A clear description of the copyrighted or protected material, along with the exact location on our website (such as the product URL).
3. Your contact details, including your address, telephone number, or email address, so we can communicate with you if necessary.
4. A statement confirming that you have a good faith belief that the use of the material in question is not authorized by the intellectual property owner, their agent, or applicable law.
5. Details identifying the intellectual property you believe has been infringed, for example: “XYZ Copyright” or “ABC Trademark, Registration No. 123456, Registered on January 1, 2004.”
6. For trademark claims, please provide the trademark registration number or a link to the official publication, the URL of the alleged infringing content or image, and any additional evidence proving your ownership or authorization to use the trademark.
Please note that [email protected] is intended solely for intellectual property infringement reports. For any other inquiries or customer service issues, please contact our customer support team.
We take all intellectual property concerns seriously and are committed to resolving any potential disputes quickly and fairly. However, submitting false or misleading infringement claims may lead to legal liability, including damages and legal fees. If you are uncertain whether the material in question constitutes infringement, we recommend consulting a legal professional before filing a complaint.
We appreciate your cooperation in helping us maintain a lawful and respectful environment for intellectual property rights.